Support
Questions about a menu, a payment or a refund? Write to us and a person will answer.
We reply within 2 business days (Monday to Friday, Singapore time).
To help us find your menu, include its link (kart.menu/…) or the venue's name, the date you paid, and what went wrong. A screenshot helps. Never send card numbers: we do not need them.
Questions
How do I change my menu after it is live?
Open kart.menu/create on the same phone or computer, in the same browser you made the menu with: it is kept there. You can correct dishes, prices, languages, the logo and the colours, and the changes appear behind the same QR code, so printed cards keep working. Changes are included for a period after the menu goes live; after that, a small fee, always shown before you pay, opens changes again for a limited time. On another device, or after clearing the browser, write to support@kart.menu with the menu's link.
Which languages can my menu have?
More than 100 languages. You choose them before you pay, and each guest sees the menu in their phone's language. The language of your printed menu is always kept as it is.
How do I pay?
One payment per menu, in US dollars: US$1 for the first page, and a little more for extra pages. The total is always shown before you pay. By card, Apple Pay or Google Pay; payments are processed by Stripe and we never see your card number. There is no sign-up and no subscription.
Can I get a refund?
Yes. If the menu we made is unusable and we cannot fix it, we refund the full payment on request within 14 days. See the refund policy.
Something on the menu was read wrong.
Anything we are unsure of is marked for you to check before the menu goes live, and you can correct any dish or price yourself. If something still looks wrong, write to us with the menu's link.
What happens to my photos and data?
See the privacy policy.
Who runs kart.menu
kart.menu is operated by EFIRITY PTE. LTD., a company registered in Singapore (UEN 202402844G).
Registered address: 68 Circular Road #02-01, Singapore 049422.
Email: support@kart.menu
The terms of service and the privacy policy apply to every menu.